Your satisfaction is our aim. If you are not satisfied with any of our products for any reason, they should be returned to us, unworn, and in the original packaging within 14 days. All tags and labels must be intact. Please ensure that briefs or swimwear are tried on over your own underwear. Thongs are excluded from our general returns policy for hygiene reasons - this will be indicated with the product information. Please also pay particular attention to perfume and smoke damage, lipstick and deodorants marks. We reserve the right to refuse returns of items where it is apparent that this has not been done.
All returns are the responsibility of the purchaser and we recommend obtaining proof of postage. The returns address can be found on the contact us page.
On receipt of your returned merchandise we will gladly offer a refund or exchange the goods. Any replacement items will be shipped with a standard delivery charge. Your Statutory Rights are not affected.
If in the unlikely event you find the goods are faulty, please contact us to arrange for a return code.